Category Archives: Corona

Angels Mobile and Remote IT Services

‘OPEN’ for Essential IT Repairs

Update to our Services from Friday 15th May 2020

WE ARE GOING MOBILE AGAIN – COLLECTION ONLY.  Only if email, phone and Remote Services cannot resolve your computer issues.

COLLECTION ONLY

Collection will strictly adhere to the 2 metre rule.  All items will be wiped down once back at our workshop, with 80% grade sanitiser (WHO recommended), and once work complete, again the item will be wiped down and handed back.  We would advise that once you have your computer back indoors, to wipe down again and then wash hands.

Ideally, we would like to work with you, in this order, if at all possible.

  • Email First – most computer queries can be resolved via email. julie@calltheangel.com
  • Text Message – 07546 228 001
  • Telephone – Landline (answerphone) 01227 793344 / Mobile 07546 228 001. If you’d rather explain over the phone, then please do call.
  • Remote Support – book in for a Remote Session using the email address above. (Internet connection required)
  • Home Visit – we can now only attend to collect your computer and return once work is complete. We cannot enter your home to assist with setup.  Taking photo’s of your connections, helpful for those with desktop computers, is always a good idea, so you know which plug goes where.

 

The Mobile/Collection Service will be running in the Whitstable and Herne Bay area’s, as usual.

If you have any concerns, queries or anything at all, please do get in touch.

Take care,
Julie 

We are now having to put on hold all home visits.  When we get the green light to get back to ‘business as usual’ we will be out and about to assist.

Until that time, we are still able to offer Remote Support.  As long as you have an internet connection, we can, with simple instructions from us, Remote into your computer and help with any assistance you need.

01227 793344   –   07546 228001

We will be offering a discount for this service, details below.

NHS Workers – FREE
30 mins usually £35 – NOW £25
60 mins usually £60 – NOW £45

We offer other plans which can be found on our Remote page, using the links at the top of the page, which will also have discounts applied, please ask for more information.

THIS SERVICE WORKS ANYWHERE IN THE WORLD – if you have relatives abroad with computer issues, the discounts will still apply.

Helpful Links –

NHS UK WEBSITE

GOVERNMENT WEBSITE